Billing

How Often Do I Get Billed?

Hosted solution

Hosted Solutions

Imagetek will bill customers the monthly fees at the end of every calendar month. The fee will be calculated on the maximum gigabytes, stored during the month, based upon the fee schedule, and will be rounded up to the nearest GB. Monthly fees are not pro-rated.

inhouse 

In-House Solutions

Imagetek will bill customers the monthly fees at the end of every calendar month. The fee will be calculated on the maximum gigabytes, stored during the month, based upon the fee schedule, and will be rounded up to the nearest GB. Monthly fees are not pro-rated.

scanner

Scanners

Scanners purchased are owned by the customer. There is an optional ongoing cost for Hardware Maintenance contracts (covers repairs on the scanner, as well as two cleanings a year) wich is billed on an annual basis starting on the date that the scanner is purchased.

Hosted Solutions:

A hosted solution is a system that has the same features and functionality as an in-house solution, without the capital expense of the infrastructure, additional IT needs, or administrative burden. There are also no user license fees, which allows you the freedom to grow rapidly. The hosted solution moves the burden of keeping the system online and backed up to the service provider, not your internal staff.

In-House Solutions:

An In-house solution is software that you purchase and maintain on your own. This software is installed, configured, and maintained within your own internal IT infrastructure by your staff. The in-house solution adheres to all of your business security needs beings it resides within your business data center. All that we assist is in helping with the installation, configuration, and training on the software. 

Scanners:

Scanners purchased are owned by the customer. There is an optional ongoing costs for Hardware Maintenance contracts (a contract with Imagetek that covers repairs on the scanner, as well as two cleanings a year).  Imagetek will bill customers for hardware maintenance contracts on an annual basis.  This starts on the date that the scanner is purchased and comes due on that same date each year afterward.  This can be prorated to match up with budget cycles.