"We have been with Imagetek since 2003. Our imaging system is very user friendly and has been very beneficial in the other Courthouse offices too. One feature I love is that I can fax an image right from my desk!"

"Oh, and maybe I better mention the excellent service we get!"

Marcia Tasler
Recorder
Greene County, Iowa

Support

technical services

Click here to visit our support Web site.

Your new digital document storage and management system will become mission critical to your daily business processing. Whether it is support of the scanning and imaging software, the scanners or the archive hardware, Imagetek employs experts who can answer the questions with an understanding of your digital document system and needs. These trained professionals understand all of Imagetek’s components and are trained in the use of operating systems, servers and PCs and can assist your most technical engineer or your new operator. Imagetek technicians are experts with networks, servers, scanners, and all of the associated imaging software ensuring that your service issue can be resolved quickly and completely.

Support: Click here to request a service call.

Please include the following information with your request

Software customers may be asked to access the following link at the time of the service.

Click here to visit our support Web site.

In addition, we have a dedicated team that will provide scanning and imaging software development and integration services for further enhancement or integration of the digital document management system into your current business process or software applications.

Hardware Support Services

Imagetek provides excellent hardware maintenance support for all of the industry standard scanning and imaging products and digital document storage devices. Your hardware device is fully supported and serviced under a single contract with a guaranteed response time.