unlimted tech support for enterprise content management

Implementing and learning a new system can be difficult without support from your vendor, which is why Imagetek’s Technical Support and Professional Services provide assistance before, during, and after the sale.  We understand that consolidating and automating business data and processes can be overwhelming. To address this issue Imagetek developed a unique, trademarked, methodology Automate, Integrate and Accelerate- a dynamic and effective model that helps you achieve success quickly every time. 

We offer unlimited support for Radix or in house solution clients.

Unlimited Tech support plans include:


The agreement does not cover custom development services or items not stated within the detailed explanations on the agreement. If you are an existing client and would like to sign up for unlimited support click on the appropriate link.

Check out These Resources!

Radix 101

radix 101 resource center for technical help

Learn the ins and outs of the beginning steps of using Radix and the impact it can have on your organization.

Radix 201

Radix 201 how to guide for the technical support of our enterprise document management system

Part two of our how-to guides. Here we detail more actions inside of Radix and how we can further benefit you.

Radix/PaperVision Viewer Upgrade

upgradicing the viewer from the other RADIX 

With the new and recent changes to Radix, it's important that you and your team stay ahead of the curve.

100% Customer Support
Is conducted by Imagetek Technical Support staff, not subcontractors.