Document management services that amplify your products.

Support isn’t the only document management service we offer. We also offer document scanning services, enhanced backup capabilities, hardware support, and more!


Technical Services

Implementing and learning a new system can be difficult without support from your vendor, which is why Imagetek’s Technical Support and Professional Services provides assistance before, during, and after the sale. Although technical support is just one of the many document management services, we understand that consolidating and automating business data and processes can be overwhelming. To address this issue Imagetek developed a unique, trademarked, methodology: Automate, Integrate and Accelerate– a dynamic and effective model that helps you achieve success quickly every time.

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Although we don’t service scanners ourselves, we still provide the necessary hardware for your organization. By partnering with ServRight we’re able to scale our operations and provide our clients with a better experience and extending your access to premier document management services.


Hardware Support

Imagetek is excited to announce our new partnership with ServRight, one of the industry’s best nationwide service and support companies. ServRight is a nationwide company, allowing us to scale our support across the country.  ServRight has over 3500 skilled technicians available in almost every zip code for maintenance.  As Imagetek has grown to become a nationwide company, it became clear we needed a partner like ServRight to assist us in offering the premier hardware maintenance services. Our hardware support is easily bundled with other document management services.

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Custom Integration

Our integrations are powered by Ratchet X. Ratchet-X is a desktop application integration platform that allows you to add new features to existing applications without requiring changes to those applications or cooperation from vendors. These new features can range in form from a simple push of data from one application screen to another, through highly choreographed, multi-data source syncs, data extractions, and pastes.

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We have custom integrations inside four major industries: Education, Powersports, Business & Finance, and Government.

Large or small, public or private, anywhere in the world… virtually all organizations have documents that need to be archived and/or retrieved. These documents can consist of paper files, microfilm, and/or historical books. It takes time and effort for an organization to keep the files secure and cataloged in the way they are easily found. Imagetek provides a solution to clear the clutter while saving the organizations valuable time and money.

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Business Process Outsourcing

Imagetek offers full-service outsourcing options for every kind of conversion project, large or small. Imagetek provides remote document processing and back-file conversion for your existing paper documents and conversion of microfilm or microfiche collections. This task can be time-consuming and expensive when you consider the vast amounts of documents you have to manage, so outsourcing to our specialized team might be the right option for you!

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Radix Cloud Backup

Complete data protection – one our most used document management services! Our automated cloud backup and recovery services will help eliminate time spent managing backups and data loss. Covers all data types; files and folders, exchange and SQL data, VMWare images. The threat of data theft, natural disasters and hardware failures can result in a hard hit to a business’ bottom line, costing days of downtime, thousands of dollars and irreversible damage to a business’ reputation. Our expert staff will not only help you get your backups set up but will continuously monitor the backups to ensure that they continue to run!

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When it comes to protecting your information, no shortcuts should be taken. Find out more about how Radix Cloud Backup protects all of your information, the features, and direct benefits of the software.