We're here to help. Ongoing support - forever. From technical services that help you continually learn, to business processes, to even autonomous outsourcing solutions - we've got you covered.

Technical Services

Implementing and learning a new system can be difficult without support from your vendor, which is why Imagetek’s Technical Support and Professional Services provide assistance before, during, and after the sale. Although technical support is just one of the many document management services, we understand that consolidating and automating business data and processes can be overwhelming. To address this issue Imagetek developed a unique, trademarked, methodology: Automate, Integrate and Accelerate– a dynamic and effective model that helps you achieve success quickly every time.


Hardware Support

Imagetek is excited to announce our new partnership with ServRight, one of the industry’s best nationwide service and support companies. ServRight is a nationwide company, allowing us to scale our support across the country. ServRight has over 3500 skilled technicians available in almost every zip code for maintenance. As Imagetek has grown to become a nationwide company, it became clear we needed a partner like ServRight to assist us in offering the premier hardware maintenance services. Our hardware support is easily bundled with other document management services.


Custom Integrations

Our integrations are powered by Ratchet X. Ratchet-X is a desktop application integration platform that allows you to add new features to existing applications without requiring changes to those applications or cooperation from vendors. These new features can range in form from a simple push of data from one application screen to another, through highly choreographed, multi-data source syncs, data extractions, and pastes.


Business Process Outsourcing

Imagetek offers full-service outsourcing options for every kind of conversion project, large or small. Imagetek provides remote document processing and back-file conversion for your existing paper documents and conversion of microfilm or microfiche collections. This task can be time-consuming and expensive when you consider the vast amounts of documents you have to manage, so outsourcing to our specialized team might be the right option for you!

Join the thousands of people using Imagetek’s products to drive their business forward