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SUPERIOR SUPPORT

For superior scanners

Imagetek is excited to announce our new partnership with ServRight, one of the industry’s best nationwide service and support companies, to expand our hardware maintenance offerings nationwide.  ServRight has over 3500 skilled technicians available in almost every zip code for maintenance.  As Imagetek has grown to become a nationwide company, it became clear we needed a partner like ServRight to assist us in offering the premier hardware maintenance services that our local customers have always enjoyed, across the US.

For those of you that do not currently have hardware maintenance contracts with us, and are interested in getting one added to cover your scanners, please reach out to us to discuss further details at sales@imagetek-inc.com or 1-800-422-1330.

Get in Touch Today
SUPERIOR SUPPORT

For superior scanners

Imagetek is excited to announce our new partnership with ServRight, one of the industry’s best nationwide service and support companies, to expand our hardware maintenance offerings nationwide.  ServRight has over 3500 skilled technicians available in almost every zip code for maintenance.  As Imagetek has grown to become a nationwide company, it became clear we needed a partner like ServRight to assist us in offering the premier hardware maintenance services that our local customers have always enjoyed, across the US.

For those of you that currently have hardware maintenance contracts with us, you will see on your renewal invoice, the hardware contracts now reference 3rd party. Depending on what the manufacturers (Panasonic, Fujitsu, Kodak, Etc.) require; that’s what the contract will cover plus parts, labor, travel, with on-site next business day response times.

Fujitsu does require 1 cleaning per year for preventative maintenance while Panasonic does not. If the contract includes any cleanings it will be listed in the description field along with the serial number/s and contract end date. Please read the description to know what the contract covers.

If an organization would like to have Preventative Maintenance Cleaning/s and they aren’t offered automatically, they can be added for an additional flat fee of $250 per PM. If 1 PM is offered and you’d like 2 of them, you can add it for the same additional fee.

Please acknowledge if the invoice needs edited to include PM’s and for which scanner/s they need added for.

For those of you that do not currently have hardware maintenance contracts with us, and are interested in getting one added to cover your scanners, please reach out to us to discuss further details at sales@imagetek-inc.com or 1-800-422-133.

Get in Touch Today
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