Customer Help Center

Search our website or read our answers/guides below.

General Frequently Asked Questions

What types of documents can you scan for me?
How long does it take to scan my documents?
What happens if I need a document while it is at your facility?
How do you determine pricing?
What types of content management systems do you sell and support?


Can an E-Form be filled out without logging into PaperVision® Enterprise/Radix?
Is the information in a publicly hosted E-Form sent securely to the PaperVision/Radix server when it is saved/submitted?
What are the minimum requirements for an E-Form definition to be valid?
Can other code (HTML, jquery, javascript, etc.) be used in an E-Form definition?
Does the E-Forms feature require additional licensing?
Can controls be made conditional based on other controls being selected?

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Our Resources

GNOMON Case Study With EMPOWER & Imagetek

Forms Magic – Document Recognition Software One Pager and Sales Sheet

Higher Education Sales Sheet

Radix 201 Updated Team User Guide

Radix 101 Updated Team User Guide

PaperVision Enterprise 201 Team User Guide

PaperVision Enterprise 101 Updated Team User Guide

Radix Papervision Capture User Guide

EMPOWER Conference Guide

Imagetek Accounts Payable Enterprise Content Management Guide

Imagetek Human Resources Enterprise Content Management Guide

Radix Cloud Backup | Store and Secure Your Information

Higher Education Use Case Imagetek

Imagetek Install and Upgraded Viewer

Imagetek WorkFlow Overview and Guide

Imagetek Accounts Payable Solution Description

Radix 101 – Your Master Guide

Radix 201 Imagetek Use Case User Guide

Imagetek PaperVision Capture Product Overview

Imagetek PaperVision Enterprise Overview

Imagetek PaperVision Forms Magic Overview and Product Specifications

Business Processing Outsourcing One Pager

Imagetek Human Resrouces Use Case